7spain Privacy Policy – How We Handle Your Data

1Who We Are

This Privacy Policy applies to the 7spain online gaming platform operated at 7spain.vip ("7spain," "we," "us," or "our"). 7spain is an online gaming platform serving players in the Philippines. For the purposes of this Policy, 7spain is the data controller responsible for the personal information collected through the Platform.

By registering an account, depositing funds, playing games, or otherwise using the 7spain Platform, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not consent, please do not use the Platform and contact support to close your account.

2Information We Collect

7spain collects personal information in the following categories:

7spain does not collect sensitive personal information such as racial or ethnic origin, religious beliefs, or health information unless specifically required for responsible gaming purposes (e.g., self-exclusion requests).

3How We Use Your Data

7spain processes your personal data for the following purposes:

• Account Management: Creating, maintaining, and securing your 7spain account, including identity verification (KYC) as required.
• Service Delivery: Processing deposits via GCash, Maya, BPI, BDO, and other payment methods; processing withdrawals; crediting bonuses; resolving game disputes.
• Legal Compliance: Meeting anti-money laundering (AML) obligations, age verification requirements (21+ enforcement), and reporting obligations to relevant Philippine regulatory authorities.
• Responsible Gaming: Monitoring play patterns to identify potentially problematic gambling behavior; administering self-exclusion, deposit limits, and cooling-off periods.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, unauthorized account access, multi-accounting, and bonus abuse.
• Platform Improvement: Analyzing aggregated usage data to improve game performance, platform design, and the overall 7spain experience for Filipino players.
• Marketing Communications: Sending promotional offers, bonus notifications, and platform updates — only where you have provided consent to receive such communications.

7spain does not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight.

4Legal Basis for Processing

7spain processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfill our obligations to you as a registered 7spain user — including account management, deposits, withdrawals, and game access.
• Legal Obligation: Processing required to comply with applicable law, including AML regulations, age verification, and tax reporting requirements.
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring — where our legitimate interests do not override your fundamental data rights.
• Consent: Processing for marketing communications, where you have explicitly opted in. You may withdraw consent at any time by contacting support or updating your account notification settings.

5Data Sharing & Disclosure

7spain does not sell your personal data to third parties. We may share your data only in the following circumstances:

• Payment Processors: GCash (Mynt), Maya (Voyager Innovations), and other payment partners receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and data security standards.
• Game Software Providers: Game studios that power 7spain's slot and live casino titles may receive anonymized session data for game performance monitoring. No personally identifiable information is shared with game providers beyond what is technically necessary for service delivery.
• Regulatory & Legal Authorities: 7spain may be required to disclose user information to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or law enforcement agencies in response to lawful requests or legal obligations.
• Fraud Prevention Services: Third-party fraud detection and identity verification providers that help 7spain enforce the 21+ age restriction and combat fraudulent activity.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. You will be notified of any such transfer via Platform announcement.

All third parties with whom 7spain shares personal data are subject to data processing agreements requiring them to handle your information in accordance with applicable privacy law.

6Cookies & Tracking Technologies

The 7spain Platform uses cookies and similar tracking technologies to deliver and improve the service. The categories of cookies used are:

• Essential Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in during your visit. They cannot be disabled without preventing Platform use.
• Analytics Cookies: Aggregate usage data helps 7spain understand how Filipino players navigate the Platform — which games are most popular, where users encounter difficulties, and how pages perform on Philippine mobile networks.
• Preference Cookies: Store your language preference, display settings, and last-visited game category to improve your experience on return visits.
• Marketing Cookies: Used only where you have consented, to deliver relevant promotional content based on your activity on the 7spain Platform.

You may manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in and using the 7spain Platform.

7Data Retention

7spain retains personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following specific retention periods:

• Account data is retained for the duration of your active 7spain account plus a minimum of 5 years after account closure, as required by Philippine AML regulations.
• Transaction records (deposits, withdrawals, game history) are retained for a minimum of 5 years from the date of the transaction.
• KYC documents are retained for the duration of account activity plus 5 years following account closure.
• Communication records (support tickets, chat logs) are retained for 2 years from the date of the last communication.
• Marketing consent records are retained for 3 years from the date consent was given or last renewed.

After applicable retention periods expire, personal data is securely deleted or anonymized so that it can no longer be associated with an individual user.

8Security Measures

7spain implements a combination of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure:

• 256-bit SSL Encryption: All data transmitted between your device and 7spain servers is encrypted using industry-standard TLS/SSL protocols — the same level of protection used by major Philippine banks such as BPI and BDO.
• Access Controls: Access to personal data within 7spain's systems is restricted to authorized personnel on a strict need-to-know basis, with role-based permissions and audit logging.
• Two-Factor Authentication: SMS OTP verification is triggered for logins from new or unrecognized devices, adding an additional layer of protection for your 7spain account.
• Regular Security Audits: 7spain's infrastructure is subject to periodic security reviews and vulnerability assessments to identify and remediate potential weaknesses before they can be exploited.

While 7spain takes data security seriously, no online platform can guarantee 100% security of data transmissions over the internet. You transmit data to 7spain at your own risk, and you are responsible for protecting your login credentials.

9Your Rights Under Philippine Privacy Law

As a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in relation to your personal data held by 7spain:

• Right to be Informed: You have the right to know what personal data 7spain holds about you and how it is being used.
• Right to Access: You may request a copy of the personal data 7spain holds about you at any time by contacting support.
• Right to Rectification: If any personal data held by 7spain is inaccurate or incomplete, you have the right to request correction.
• Right to Erasure: Subject to legal retention requirements (particularly AML obligations), you may request deletion of your personal data. Note that certain data must be retained for the periods specified in Section 7.
• Right to Object: You may object to the processing of your personal data for marketing purposes at any time by contacting support or updating your account settings.
• Right to Data Portability: You may request a machine-readable copy of the personal data you have provided to 7spain.
• Right to Lodge a Complaint: If you believe 7spain has not handled your personal data appropriately, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, contact 7spain via live chat or email at [email protected]. 7spain will respond to data rights requests within 30 calendar days.

10Children & Minors

The 7spain Platform is strictly for persons aged 21 years and above. We do not knowingly collect personal data from individuals under 21 years of age. If 7spain discovers that personal data has been collected from a person under 21, that account will be immediately closed, all balances forfeited, and the data deleted in accordance with our retention policy.

Parents and guardians are encouraged to supervise minors' internet use and prevent access to gambling platforms. If you believe a minor has registered at 7spain, please contact us immediately via live chat or at [email protected].

11Changes to This Privacy Policy

7spain reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory guidance. When material changes are made, we will notify registered users via account notification or Platform announcement at least 14 days before the changes take effect.

The current version of this Privacy Policy is always available at 7spain.vip/privacy-policy. The effective date at the top of this Policy indicates when it was last updated. Your continued use of the 7spain Platform after any update constitutes acceptance of the revised Policy.

12Contact Us

For privacy-related enquiries, data rights requests, or to report a privacy concern, please contact 7spain through:

• Live Chat: Available 24/7 on the 7spain Platform — the fastest channel for urgent enquiries
• Email: [email protected] (plain text — not a clickable link)

7spain aims to acknowledge all privacy requests within 5 business days and provide a full response within 30 calendar days. For complex requests, we may require additional time and will notify you of any extension.